Privacy Policy

1. Introduction

Kajishayeb Real Estate respects your privacy and is committed to protecting the personal information you provide when using our website and real estate services.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, enquire about a property or use our services.

By using this website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Full name
• Phone number
• Email address
• Property preferences and requirements
• Property enquiry details
• Information provided through contact or enquiry forms
• Information you provide when communicating with us
• Website usage and technical information

We only request information that is reasonably necessary for providing our services or responding to your enquiry.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website or hosting providers.

This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referring website

This information may be used for website security, analytics, performance monitoring and improving our website.

4. How We Use Your Information

We may use the information we collect to:

• Respond to property enquiries.
• Provide information about properties.
• Arrange property viewings or appointments.
• Communicate with you about our services.
• Assist with property buying, selling or rental enquiries.
• Improve our website and services.
• Prevent fraud, misuse or security threats.
• Maintain records relating to our business communications.
• Meet applicable legal or regulatory requirements.

5. Property Enquiries

When you submit an enquiry about a property, the information you provide may be used to contact you regarding that property or related real estate opportunities.

We may contact you by phone, email or other communication methods using the contact information you provide.

You may request that we stop contacting you for marketing or promotional purposes.

6. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary to provide our services or where required or permitted by applicable law.

This may include sharing information with:

• Property owners or authorised representatives.
• Professional advisers where necessary.
• Service providers supporting our website or business.
• Technology, hosting or communication providers.
• Government authorities or regulators where legally required.

We aim to limit information shared to what is reasonably necessary for the relevant purpose.

7. Property Owners and Third Parties

If you enquire about a property, certain information may need to be provided to the property owner or their authorised representative in order to respond to your enquiry or arrange a viewing.

You should avoid providing unnecessary confidential information through property enquiry forms.

8. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour and enhance your browsing experience.

Cookies may help us remember preferences, measure website traffic and identify technical issues.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9. Third-Party Services

Our website may use third-party services such as website hosting, analytics, maps, communication tools, social media platforms or other technology services.

These third parties may process information according to their own privacy policies and terms. We encourage users to review the privacy policies of third-party services they use.

10. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for maintaining business records, resolving disputes, protecting our interests or complying with applicable legal obligations.

12. Your Privacy Rights

Subject to applicable laws of Nepal, you may have rights relating to the personal information we hold about you.

Depending on the circumstances, you may contact us to:

• Ask what personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion where legally appropriate.
• Ask us to stop certain marketing communications.
• Raise a concern about how your information is handled.

We may need to verify your identity before processing certain requests.

13. Children's Privacy

Our website and real estate services are intended for general audiences and are not specifically directed toward children.

We do not knowingly request unnecessary personal information from children.

14. Links to Other Websites

Our website may contain links to external websites or third-party services.

We are not responsible for the privacy practices, content or security of external websites. We recommend reviewing their respective privacy policies before providing personal information.

15. Privacy and Applicable Laws of Nepal

We aim to handle personal information in accordance with applicable laws and regulations of Nepal, including relevant privacy and data protection requirements.

Where applicable, the processing of personal information will be carried out consistently with the rights and obligations established under the Constitution of Nepal, the Privacy Act, 2075 (2018), and other applicable laws and regulations.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

17. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us.